Service Recovery Getting Ready: Supporting Staff back into the workplace

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June 30, 2020 at 11:28 am #230

Margaret Adjaye
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Short series of webinars on service recovery, which we recorded. They have a lot of useful insight including from people delivering services at the moment in a COVID-secure manner.

Service Recovery Getting Ready: Supporting Staff back into the workplace:

Webinar 1: https://us02web.zoom.us/rec/share/zOwlPrih7k5JE42RuQLTApEePYXgX6a81HIb_vYJy0lJ0hs25Nw6rUluDv1fvWVl

Webinar 2: https://drive.google.com/drive/folders/19I8sajCqb99QdUF2r0YGPrNPkyaOU1CO?usp=sharing
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