Service Recovery: Delivering Contactless Services

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June 30, 2020 at 11:32 am #232

Margaret Adjaye
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Short series of webinars on service recovery, they have a lot of useful insight including from people delivering services at the moment in a COVID-secure manner.

Service Recovery: Delivering Contactless Services: https://us02web.zoom.us/rec/share/-JZPf4jzqW9LQaPPsmzSYZwuQa37eaa813NK8_FfmUdqvHYIchuWYoEvye253Bpi
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