CMLNPN Membership Scheme – Terms & Conditions

  1. General

1.1 CMLNPN is a membership organisation and members must complete an application to join.

1.2 Members with Level Two – Full Membership are have AGM voting rights (one member, one vote) at the CMLNPN AGM.

1.3 The specific benefits of membership are at our discretion and may be varied from time to time.

1.4 Members are entitled to benefits from the date on which their membership commences until their renewal date.

1.5 CMLNPN membership applies to the organisation which joins as a member and therefore includes all staff, volunteers and trustees.
Any regional or national umbrella organisations such as local authorities can apply to be a Corporate Associate Member, this membership will apply to their organisation only and not those which it represents.

1.6 Members will be issued with a membership number which may be requested when a member seeks to access member benefits.

  1. Paid membership packages

2.1 The annual membership fee depends on the membership package selected.

2.2 Membership payment must be made in total before the benefits of membership with CMLNPN can be received.

2.3 Payment can be made by card payment or bank transfer.

2.4 If membership payment remains outstanding, we will notify you by email and, where possible, by telephone.

2.5 All information provided by you to us must be true and accurate at the point of applying. In the event of a change of circumstances such as change of organisation name or purpose, change of contact details or any other change that will affect your profile, you should update your information by emailing info@communitylibrariesnetwork.org.

2.6 We retain the right to amend published membership fees from time to time.

  1. Benefits

3.1 Members will be able to access a range of services and benefits, each of which may have more specific terms and conditions detailed separately. Member benefits are only accessible if membership fees are up to date. Member benefits may change from time to time.

  1. Changing your membership package

4.1 During the term of membership, you can upgrade your membership package. Any remaining annual fees paid will be pro-rated and credited against the annual fee for the new package selected. The new package will commence from the first day of the following month.

4.2 Members can only move membership category once in any membership year. There is no option to downgrade membership prior to renewal date.

  1. Renewal

5.1 Membership fees cover the term of one calendar year.

5.2 An email notification will be sent prior to the renewal date indicating the cost of the renewed membership and the date payment will be taken.

5.3 If you are paying by card or bank transfer, email renewal reminders will be sent before the membership expires together with details of how to make your payment.

5.4 If your membership lapses, you will not be able to access the members’ area of the website or other member benefits until your membership is renewed. If membership fees are paid within three months of lapsing, membership will be retrospectively reactivated to the day following the original date of expiry.

  1. Cancellation

6.1 Membership services commence as soon as an application has been processed and a fee, if appropriate, has been paid. You may cancel your membership at any time, but the membership fee is not refundable.

6.2 You must notify us in writing if you wish to cancel your membership by email at info@communitylibrariesnetwork.org.

  1. Data protection

7.1 By applying for membership, you agree that we may use your data for the following purposes:

  • We may use your contact details to send promotional information relating to member benefits and potentially relevant opportunities.
  • We may send information and briefing materials about potentially relevant sector issues.
  • We may use your contact details for event lists and to match with other Network members as appropriate.
  • We may use your contact details for research purposes.
  • We will store your details electronically in order to process applications, invoices and otherwise administer membership services.

7.2 Except in connection with the activities described above or where required to do so by law, we will not share your data with non-member third parties without your permission.

7.3 Full details of how we collect, use and store data are contained in our Privacy Policy.

  1. Intellectual Property Rights

8.1 Copyright and all intellectual property rights in all material supplied by CMLNPN to its members rests with CMLNPN to the fullest extent possible.

8.2 Members may not reproduce, sell, hire or copy CMLNPN materials without consent.

  1. Limitation of Liability

9.1 We will use all reasonable endeavours to ensure the materials, information or opinions supplied by us are accurate and helpful. However, we will not be liable for any loss or consequential loss you suffer in acting or omitting to act on the basis of such materials, information or opinion.

  1. Force Majeure

10.1 CMLNPN shall not be liable for any delays or failures in performance or breach of contract due to events or circumstances beyond its reasonable control.

  1. Code of Conduct

11.1 We reserve the right to terminate membership should a member be deemed to have behaved in a dishonest or non-professional manner, or in a way that opposes the values of CMLNPN.

  1. Complaints

12.1 Complaints can be made in writing by email to info@communitylibrariesnetwork.org and will be responded to within ten working days.

12.2 If a dispute is not settled then we will attempt to resolve it by engaging in a process of mediation or arbitration.

  1. Changes to terms and conditions

13.1 CMLNPN reserves the right to change or update these terms and conditions without prior notice.